Organizational Barriers to Data-Driven Decision Making in Educational Management
DOI:
https://doi.org/10.61255/jeemba.v4i3.1092Keywords:
Analytical Capability, Data-Driven Decision Making, Educational Management, Organizational Resistance, System FragmentationAbstract
Purpose – This study examines organizational barriers affecting the implementation of Data-Driven Decision Making (DDDM) in educational institutions. Although digital academic systems are increasingly adopted, many institutions still struggle to utilize academic data effectively for evidence-based educational management and institutional coordination.
Design/methodology/approach – A quantitative survey approach was employed using purposive sampling techniques. Data were collected from 179 respondents consisting of lecturers, academic staff, administrators, and educational managers from universities, colleges, polytechnics, institutes, and schools in Padang through online questionnaires. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS).
Findings/Results – The findings reveal that data quality problems, organizational resistance, analytical capability deficiency, and system fragmentation significantly influence weak DDDM. Among these variables, analytical capability deficiency emerged as the strongest predictor. Weak DDDM also significantly affects educational management ineffectiveness.
Originality/Value – This study advances DDDM scholarship by positioning weak Data-Driven Decision Making as the key organizational mechanism through which data quality problems, organizational resistance, analytical capability deficiency, and system fragmentation become translated into educational management ineffectiveness. The Padang context shows that the main limit of educational digital transformation is not merely system adoption, but institutional readiness to convert data into coordinated, evidence-based governance.
Abstract views: 41
,
PDF downloads: 8
Downloads
References
Ansori, A., Ulfa, M., Aulia, P., & Ilham, R. (2025). Adapting Education 4.0: Integrating big data analytics in academic decision-making.Idaarah: Jurnal Manajemen Pendidikan, 9(1), 112–123. https://doi.org/10.24252/idaarah.v9i1.53391
Asfaw, Z., Alemneh, D., & Jimma, W. (2023). Data-driven decision-making and its impacts on education quality in developing countries: A systematic review. In 2023 International Conference on Information and Communication Technology for Development for Africa (ICT4DA) (pp. 198–203). Piscataway, NJ: IEEE.https://doi.org/10.1109/ICT4DA59526.2023.10302228
Ashaari, M. A., Singh, K. S. D., Abbasi, G. A., Amran, A., & Liebana-Cabanillas, F. J. (2021). Big data analytics capability for improved performance of higher education institutions in the era of IR 4.0: A multi-analytical SEM & ANN perspective. Technological Forecasting and Social Change, 173, 121119. https://doi.org/10.1016/j.techfore.2021.121119
Banihashem, S. K., Noroozi, O., van Ginkel, S., Macfadyen, L. P., & Biemans, H. J. A. (2022). A systematic review of the role of learning analytics in enhancing feedback practices in higher education. Educational Research Review, 37, 100489. https://doi.org/10.1016/j.edurev.2022.100489
Brewis, C., Dibb, S., & Meadows, M. (2023). Leveraging big data for strategic marketing: A dynamic capabilities model for incumbent firms. Technological Forecasting and Social Change, 190, 122402. https://doi.org/10.1016/j.techfore.2023.122402
Caspari-Sadeghi, S. (2023). Learning assessment in the age of big data: Learning analytics in higher education. Cogent Education, 10(1), 2162697. https://doi.org/10.1080/2331186X.2022.2162697
Cerratto Pargman, T., & McGrath, C. (2021). Be careful what you wish for! Learning analytics and the emergence of data-driven practices in higher education. In S. Petersson (Ed.), Digital human sciences: New objects—new approaches (pp. 203–226). Stockholm, Sweden: Stockholm University Press. https://doi.org/10.16993/bbk.i
Çevik, M. S., & Doğan, E. (2023). The mediating and moderating effects of knowledge management in the relationship between technological leadership behaviors of school principals and data-driven decision-making. Educational Policy Analysis and Strategic Research, 18(1), 50–76. https://doi.org/10.29329/epasr.2023.525.3
Chigbu, B. I., & Makapela, S. L. (2025). Data-driven leadership in higher education: Advancing sustainable development goals and inclusive transformation. Sustainability, 17(7), 3116. https://doi.org/10.3390/su17073116
Chomunorwa, S., & van den Berg, C. L. (2026). People, data and decisions: Overcoming individual barriers to data-driven practice in South African universities. South African Journal of Information Management, 28(1), a2131. https://doi.org/10.4102/sajim.v28i1.2131
Clark, J.-A., Liu, Y., & Isaias, P. (2020). Critical success factors for implementing learning analytics in higher education: A mixed-method inquiry. Australasian Journal of Educational Technology, 36(6), 89–106. https://doi.org/10.14742/ajet.6164
Evenstein Sigalov, S., Hershkovitz, A., Cohen, A., & Nachmias, R. (2026). Trusting the data: An updated framework for teachers’ data-driven decision-making (DDDM) in higher education. Education and Information Technologies, 31, 953–981. https://doi.org/10.1007/s10639-025-13819-8
Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Thousand Oaks, CA: Sage Publications.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Kalim, U., & Bibi, S. (2023). Understanding data-driven decision making approach in Chinese higher education through the lens of Bakers model. International Journal of Chinese Education, 12(1), 1–14. https://doi.org/10.1177/2212585X231162120
Kaspi, S., & Venkatraman, S. (2023). Data-driven decision-making (DDDM) for higher education assessments: A case study. Systems, 11(6), 306. https://doi.org/10.3390/systems11060306
Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration, 11(4), 1–10. https://doi.org/10.4018/ijec.2015100101
Mandinach, E. B., & Schildkamp, K. (2021). Misconceptions about data-based decision making in education: An exploration of the literature. Studies in Educational Evaluation, 69, 100842. https://doi.org/10.1016/j.stueduc.2020.100842
Mukred, M., Mokhtar, U. A., Hawash, B., AlSalman, H., & Zohaib, M. (2024). The adoption and use of learning analytics tools to improve decision making in higher learning institutions: An extension of technology acceptance model. Heliyon, 10(4), e26315. https://doi.org/10.1016/j.heliyon.2024.e26315
Nazyrova, A., Miłosz, M., Bekmanova, G., Omarbekova, A., Aimicheva, G., & Kadyr, Y. (2025). The digital transformation of higher education in the context of an AI-driven future. Sustainability, 17(22), 9927. https://doi.org/10.3390/su17229927
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879
Rousseau, D. M. (2006). Is there such a thing as evidence-based management? Academy of Management Review, 31(2), 256–269. https://doi.org/10.5465/amr.2006.20208679
Sapiah, S., Ulfah, S. M., Saputra, A. N., & Hardi, R. (2025). Smart education in remote areas: Collaborative strategies to address challenges in Majene Regency, Indonesia. Frontiers in Education, 10, 1552575. https://doi.org/10.3389/feduc.2025.1552575
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2021). Partial least squares structural equation modeling. In C. Homburg, M. Klarmann, & A. E. Vomberg (Eds.), Handbook of market research (pp. 1–47). Cham, Switzerland: Springer. https://doi.org/10.1007/978-3-319-05542-8_15-2
Sayogo, D. S., Yuli, S. B. C., & Amalia, F. A. (2023). A critical success factors for data-driven decision-making at local government: The case of Indonesia. JeDEM – eJournal of eDemocracy and Open Government, 15(2), 148–166. https://doi.org/10.29379/jedem.v15i2.766
Schildkamp, K. (2019). Data-based decision-making for school improvement: Research insights and gaps. Educational Research, 61(3), 257–273. https://doi.org/10.1080/00131881.2019.1625716
Stojanov, A., & Daniel, B. K. (2024). A decade of research into the application of big data and analytics in higher education: A systematic review of the literature. Education and Information Technologies, 29, 5807–5831. https://doi.org/10.1007/s10639-023-12033-8
Teece, D. J. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319–1350. https://doi.org/10.1002/smj.640
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003
Weiner, B. J. (2009). A theory of organizational readiness for change. Implementation Science, 4, 67. https://doi.org/10.1186/1748-5908-4-67
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Taryana

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
















Email: fadhila.della@gmail.com, andika.isma@unm.ac.id