Digital Transformation of MSMES: Adaptation Strategies in the Era of Economy 4.0
DOI:
https://doi.org/10.61255/jeemba.v4i5.1735Keywords:
MSMEs, Digital Transformation, Adaptation Strategy, Economy 4.0, DigitalAbstract
Purpose – This study examines how micro, small, and medium enterprises (MSMEs) adapt to digital transformation in the Economy 4.0 era and identifies the conditions under which digital adoption is associated with competitiveness and business resilience.
Methodology – The study uses a systematic integrative literature review reported against PRISMA 2020 principles. A fresh structured search conducted on 27 August 2026 retrieved 62 records through publisher-indexed searches across Elsevier/ScienceDirect, Springer Nature, Emerald, Taylor & Francis, and Wiley/SAGE/MDPI, with 14 additional records identified through backward citation checking. After duplicate removal, publication-window filtering (2020–2025), and title/abstract screening, 35 primary empirical studies were retained. The studies were appraised using MMAT-informed design-specific methodological domains, followed by structured data extraction and thematic synthesis.
Findings – Digital transformation outcomes are conditional rather than automatic. Digital resources, employee capabilities, managerial commitment, organizational agility, business networks, and ecosystem support jointly shape adoption. Digital technologies may support market access, process efficiency, business-model innovation, and resilience, but these outcomes depend on capability development, business-model reconfiguration, digital maturity, and contextual conditions. Persistent constraints include financing, digital skills, infrastructure, organizational resistance, and cybersecurity requirements.
Originality – The review advances an integrative framework linking external pressures and ecosystem support, internal readiness, staged digital adoption, dynamic capability development, business-model reconfiguration, and performance/resilience outcomes. It also explicitly incorporates boundary conditions such as firm size, sector, location, ownership, and digital maturity.
Abstract views: 9
,
PDF downloads: 9
Downloads
References
Alqam, H. S., & Razzak, M. R. (2025). Driving SME success through digital readiness and dynamic capabilities in propelling business process digitalization and performance. Journal of Entrepreneurship in Emerging Economies, 17(6), 1699–1722. https://doi.org/10.1108/JEEE-02-2025-0057
Anatan, L., & Nur. (2023). Micro, Small, and Medium Enterprises’ Readiness for Digital Transformation in Indonesia. Economies, 11(6), 156. https://doi.org/10.3390/economies11060156
Andersen, T. C. K., Aagaard, A., & Magnusson, M. (2022). Exploring business model innovation in SMEs in a digital context: Organizing search behaviours, experimentation and decision-making. Creativity and Innovation Management, 31(1), 19–34. https://doi.org/10.1111/caim.12474
Arroyabe, M. F., Arranz, C. F. A., Fernandez de Arroyabe, I., & Fernandez de Arroyabe, J. C. (2024). The effect of IT security issues on the implementation of Industry 4.0 in SMEs: Barriers and challenges. Technological Forecasting and Social Change, 199, 123051. https://doi.org/10.1016/j.techfore.2023.123051
Boonmee, C., Mangkalakeeree, J., & Jeong, Y. (2025). Towards sustainable digital transformation: AI adoption barriers and enablers among SMEs in Northern Thailand. Sustainable Futures, 10, 101169. https://doi.org/10.1016/j.sftr.2025.101169
Eller, R., Alford, P., Kallmünzer, A., & Peters, M. (2020). Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization. Journal of Business Research, 112, 119–127. https://doi.org/10.1016/j.jbusres.2020.03.004
Escoz Barragan, K., & Becker, F. S. R. (2025). Keeping pace with the digital transformation—exploring the digital orientation of SMEs. Small Business Economics, 64, 1361–1385. https://doi.org/10.1007/s11187-024-00947-7
Fang, T. M., Ahmad, N. H., Halim, H. A., Iqbal, Q., & Ramayah, T. (2024). Pathway towards SME competitiveness: Digital capability and digital business model innovation. Technology in Society, 79, 102728. https://doi.org/10.1016/j.techsoc.2024.102728
Hafeez, S., Shahzad, K., & De Silva, M. (2025). Enhancing digital transformation in SMEs: The dynamic capabilities of innovation intermediaries within ecosystems. Long Range Planning, 58(3), 102525. https://doi.org/10.1016/j.lrp.2025.102525
Hassan, S. S., Meisner, K., Krause, K., Bzhalava, L., & Moog, P. (2024). Is digitalization a source of innovation? Exploring the role of digital diffusion in SME innovation performance. Small Business Economics, 62, 1469–1491. https://doi.org/10.1007/s11187-023-00826-7
Hermann, A., Gollhardt, T., Cordes, A.-K., von Lojewski, L., Hartmann, M. P., & Becker, J. (2024). Digital transformation in SMEs: A taxonomy of externally supported digital innovation projects. International Journal of Information Management, 74, 102713. https://doi.org/10.1016/j.ijinfomgt.2023.102713
Hong, Q. N., Fàbregues, S., Bartlett, G., Boardman, F., Cargo, M., Dagenais, P., Gagnon, M. P., Griffiths, F., Nicolau, B., O’Cathain, A., Rousseau, M. C., Vedel, I., & Pluye, P. (2018). The Mixed Methods Appraisal Tool (MMAT) version 2018 for information professionals and researchers. Education for Information, 34(4), 285–291. https://doi.org/10.3233/EFI-180221
Jie, H., Gooi, L. M., & Lou, Y. (2025). Digital maturity, dynamic capabilities and innovation performance in high-tech SMEs. International Review of Economics & Finance, 99, 103971. https://doi.org/10.1016/j.iref.2025.103971
Kallmuenzer, A., Mikhaylov, A., Chelaru, M., & Czakon, W. (2025). Adoption and performance outcome of digitalization in small and medium-sized enterprises. Review of Managerial Science, 19, 2011–2038. https://doi.org/10.1007/s11846-024-00744-2
Khurana, I., Dutta, D. K., & Ghura, A. S. (2022). SMEs and digital transformation during a crisis: The emergence of resilience as a second-order dynamic capability in an entrepreneurial ecosystem. Journal of Business Research, 150, 623–641. https://doi.org/10.1016/j.jbusres.2022.06.048
Kraus, S., Durst, S., Ferreira, J. J., Veiga, P., Kailer, N., & Weinmann, A. (2022). Digital transformation in business and management research: An overview of the current status quo. International Journal of Information Management, 63, 102466. https://doi.org/10.1016/j.ijinfomgt.2021.102466
Krismajayanti, N. P. A., Darma, G. S., Mahyuni, L. P., & Martini, I. A. O. (2024). Drivers, Barriers and Key Success of Digital Transformation on SMEs: A Systematic Literature Review. Journal of Accounting and Strategic Finance, 7(1), 158–180. https://doi.org/10.33005/jasf.v7i1.505
Lestari, N. P., & Choirunissa, Z. (2025). Transformasi Digital dan Ketahanan UMKM: Systematic Literature Review (SLR). Jambura Economic Education Journal, 7(1), 355–372. https://doi.org/10.37479/jeej.v7i1.26333
Liu, K. P., Chung, K. W., Chiu, W., & Chen, G. (2024). Digital Transformation Driving SME Business Model Innovation: A Dynamic Capabilities Perspective. Journal of Global Information Management, 32(1), 1–23. https://doi.org/10.4018/JGIM.350191
Malodia, S., Mishra, M., Fait, M., Papa, A., & Dezi, L. (2023). To digit or to head? Designing digital transformation journey of SMEs among digital self-efficacy and professional leadership. Journal of Business Research, 157, 113547. https://doi.org/10.1016/j.jbusres.2022.113547
Matarazzo, M., Penco, L., Profumo, G., & Quaglia, R. (2021). Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective. Journal of Business Research, 123, 642–656. https://doi.org/10.1016/j.jbusres.2020.10.033
Merín-Rodrigáñez, J., Dasí, À., & Alegre, J. (2024). Digital transformation and firm performance in innovative SMEs: The mediating role of business model innovation. Technovation, 134, 103027. https://doi.org/10.1016/j.technovation.2024.103027
Muditomo, A., & Wahyudi, I. (2020). Conceptual Model for SME Digital Transformation during The Covid-19 Pandemic Time in Indonesia: R-Digital Transformation Model. BASKARA: Journal of Business and Entrepreneurship, 3(1), 13–23. https://doi.org/10.54268/baskara.v3i1.8461
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., et al. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71
Pratamansyah, S. R. (2024). Transformasi Digital dan Pertumbuhan UMKM: Analisis Dampak Teknologi pada Kinerja Usaha Kecil dan Menengah di Indonesia. Jurnal Akuntansi, Manajemen, Dan Perencanaan Kebijakan, 2(2), 17. https://doi.org/10.47134/jampk.v2i2.475
Prihandono, D., Pandu Wijaya, A., Wiratama, B., Prananta, W., & Widia, S. (2024). Digital transformation to enhance Indonesian SME performance: Exploring the impact of market competition and digital strategy. Problems and Perspectives in Management, 22(2), 103–113. https://doi.org/10.21511/ppm.22(2).2024.09
Priyono, A., Moin, A., & Putri, V. N. A. O. (2020). Identifying Digital Transformation Paths in the Business Model of SMEs during the COVID-19 Pandemic. Journal of Open Innovation: Technology, Market, and Complexity, 6(4), 104. https://doi.org/10.3390/joitmc6040104
Probohudono, A. N., Suhardjanto, D., Aligarh, F., Chayati, N., & Putra, A. A. (2025). Navigating MSMEs' performance through innovation and digital IT capabilities in business strategy. Social Sciences & Humanities Open, 12, 101810. https://doi.org/10.1016/j.ssaho.2025.101810
Putritamara, J. A., Hartono, B., Toiba, H., Utami, H. N., Rahman, M. S., & Masyithoh, D. (2023). Do dynamic capabilities and digital transformation improve business resilience during the COVID-19 pandemic? Insights from beekeeping MSMEs in Indonesia. Sustainability, 15(3), 1760. https://doi.org/10.3390/su15031760
Rahman, S. A., Taghizadeh, N. S. K., Tipu, S. A. A., & Far, S. M. (2025). Leveraging dynamic capabilities for digital transformation: Exploring the moderating role of cost in environmental performance of SMEs. Journal of Open Innovation: Technology, Market, and Complexity, 11(2), 100523. https://doi.org/10.1016/j.joitmc.2025.100523
Restrepo-Morales, J. A., Ararat-Herrera, J. A., López-Cadavid, D. A., & Camacho-Vargas, A. (2024). Breaking the digitalization barrier for SMEs: a fuzzy logic approach to overcoming challenges in business transformation. Journal of Innovation and Entrepreneurship, 13(1), 84. https://doi.org/10.1186/s13731-024-00429-w
Romero, I., & Mammadov, H. (2025). Digital Transformation of Small and Medium-Sized Enterprises as an Innovation Process: A Holistic Study of its Determinants. Journal of the Knowledge Economy, 16(2), 8496–8523. https://doi.org/10.1007/s13132-024-02217-z
Saeedikiya, M., Salunke, S., & Kowalkiewicz, M. (2024). Toward a dynamic capability perspective of digital transformation in SMEs: A study of the mobility sector. Journal of Cleaner Production, 439, 140718. https://doi.org/10.1016/j.jclepro.2024.140718
Sagala, G. H., & Őri, D. (2024). Toward SMEs digital transformation success: A systematic literature review. Information Systems and e-Business Management, 22, 667–719. https://doi.org/10.1007/s10257-024-00682-2
Scuotto, V., Nicotra, M., Del Giudice, M., Krueger, N., & Gregori, G. L. (2021). A microfoundational perspective on SMEs’ growth in the digital transformation era. Journal of Business Research, 129, 382–392. https://doi.org/10.1016/j.jbusres.2021.01.045
Seppänen, S., Ukko, J., & Saunila, M. (2025). Understanding determinants of digital transformation and digitizing management functions in incumbent SMEs. Digital Business, 5(1), 100106. https://doi.org/10.1016/j.digbus.2025.100106
Setiawan, B., Pamungkas, B., Mekaniwati, A., & Kusuma, P. M. (2025). The strategic role of digital transformation, dynamic and agile capabilities for the performance of micro, small, and medium enterprises (MSMEs). The Bottom Line, 38(2), 130–153. https://doi.org/10.1108/BL-08-2024-0120
Sijabat, R. (2022). The Effects of Business Digitalization and Knowledge Management Practices on Business Performance: Findings from Indonesian Micro, Small, and Medium Enterprises. BISNIS & BIROKRASI: Jurnal Ilmu Administrasi Dan Organisasi, 29(2). https://doi.org/10.20476/jbb.v29i2.1350
Skare, M., de Obesso, M. M., & Ribeiro-Navarrete, S. (2023). Digital transformation and European small and medium enterprises (SMEs): A comparative study using digital economy and society index data. International Journal of Information Management, 68, 102594. https://doi.org/10.1016/j.ijinfomgt.2022.102594
Soluk, J., Decker-Lange, C., & Hack, A. (2023). Small steps for the big hit: A dynamic capabilities perspective on business networks and non-disruptive digital technologies in SMEs. Technological Forecasting and Social Change, 191, 122490. https://doi.org/10.1016/j.techfore.2023.122490
Sultan, A. A., & Riyadh, H. A. (2025). Assessing digital transformation in SMEs: Using the canvas model in China and Indonesia. International Journal of Organizational Analysis, 33(10), 3827–3854. https://doi.org/10.1108/IJOA-08-2024-4757
Troise, C., Corvello, V., Ghobadian, A., & O'Regan, N. (2022). How can SMEs successfully navigate VUCA environment: The role of agility in the digital transformation era. Technological Forecasting and Social Change, 174, 121227. https://doi.org/10.1016/j.techfore.2021.121227
Xie, X., Han, Y., Anderson, A., & Ribeiro-Navarrete, S. (2022). Digital platforms and SMEs’ business model innovation: Exploring the mediating mechanisms of capability reconfiguration. International Journal of Information Management, 65, 102513. https://doi.org/10.1016/j.ijinfomgt.2022.102513
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Victor Rumere, Ted M. Suruan

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
















Email: fadhila.della@gmail.com, andika.isma@unm.ac.id