Can Job Satisfaction Be Achieved Through Organisational Commitment and Leader Member Exchange for Lecturers ?
DOI:
https://doi.org/10.61255/jeemba.v4i5.1848Keywords:
Job Satisfaction, Organizational Commitment, LMXAbstract
Purpose – This study aims to examine the influence of organizational commitment (OC) and Leader-Member Exchange (LMX) on the job satisfaction (JS) of lecturers at private universities in South Kalimantan.
Approach – This study employs a quantitative approach involving 300 lecturers working at private universities in South Kalimantan. Data were collected through a structured questionnaire and analyzed using Structural Equation Modeling (SEM) to examine the direct and indirect relationships among LMX, organizational commitment, and job satisfaction.
Findings/Results – The findings reveal that LMX has a positive and significant effect on job satisfaction. Organizational commitment also has a positive and significant effect on job satisfaction. Furthermore, LMX has a positive and significant indirect effect on job satisfaction through organizational commitment, indicating that organizational commitment plays a mediating role in the relationship between LMX and job satisfaction. These findings demonstrate that the quality of relationships between lecturers and their leaders can strengthen lecturers’ organizational commitment and ultimately enhance their job satisfaction.
Originality/Value – This study highlights the importance of organizational commitment and high-quality interpersonal relationships between lecturers and institutional leaders in improving job satisfaction within private universities. The findings provide practical implications for university management in developing a supportive, collaborative, and relationship-oriented work environment. By positioning organizational commitment as a mediating mechanism between LMX and job satisfaction, this study provides a more comprehensive explanation of how leadership relationships contribute to lecturers’ positive work attitudes.
Abstract views: 57
,
PDF downloads: 36
Downloads
References
Abebe, A., & Assemie, A. (2023). Quality of work life and organizational commitment of the academic staff in Ethiopian universities. Heliyon, 9(4), e15139. https://doi.org/10.1016/j.heliyon.2023.e15139
Ahmad, H., Ahmad, K., & Ali Shah, I. (2010). Relationship between Job Satisfaction, Job Performance Attitude towards Work and Organizational Commitment. European Journal of Social Sciences, 18(2), 257–267. https://www.researchgate.net/publication/280057136_
Bennouna, A., Boughaba, A., Djabou, S., & Mouda, M. (2024). Enhancing Workplace Well-being: Unveiling the Dynamics of Leader–Member Exchange and Worker Safety Behavior Through Psychological Safety and Job Satisfaction. Safety and Health at Work, xxxx. https://doi.org/10.1016/j.shaw.2024.11.003
Blau, M. (1964.). Exchange and Power in Social Life. Copyright © 1964 by John Wiley & Sons, Inc. AU Rights Reserved. This book or any part thereof mttst not be reproduced in any form without the written permission of the publisher. Library of Congress Catalog Card Number: 64-23827 Printed in the United States of America
Che, X., Guo, Z., & Chen, Q. (2021). The Relationship Between K-Workers’ Leader–Member Exchange, Organizational Citizenship Behavior and Task Performance—Evidence From Chinese Hospitals. Frontiers in Psychology, 12(July), 1–12. https://doi.org/10.3389/fpsyg.2021.625584
Choi, S., Jeong, K. S., & Park, S. R. (2024). ESG activity recognition enhances organizational commitment and service-oriented organizational citizenship behavior among insurance call center staff. Heliyon, 10(11), e31999. https://doi.org/10.1016/j.heliyon.2024.e31999
Drory, A., Shkoler, O., & Tziner, A. (2022). Abusive leadership: A moderated-mediation through leader-member exchange and by organizational politics. Frontiers in Psychology, 13(November), 1–15. https://doi.org/10.3389/fpsyg.2022.983199
Gassas, R., & Salem, O. (2023). Nurses’ professional values and organizational commitment. Journal of Taibah University Medical Sciences, 18(1), 19–25. https://doi.org/10.1016/j.jtumed.2022.07.005
Graen, G. B., & Uhl-bien, M. (1995). Relationship-based approach to leadership : Development of leader-member exchange (LMX ). Management Department Faculty Publications, 57(Lmx), 30. https://digitalcommons.unl.edu/managementfacpub
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hayati, D., & Arifin, Z. (2024). Employee engagement and leader-member exchange private college staff: Understanding things that can help employees achieve job satisfaction and organizational citizenship behavior in the workplace. Asian Journal of Management, Entrepreneurship and Social Science, 4(03), 355-369. https://ajmesc.com/index.php/ajmesc
Hayati, D., & Rifani, A. (2025). Employee engagement and leader-member exchange form organizational commitment and organizational citizenship behavior. Can it be achieved for employees who work while studying ?. Journal of Ecohumanism, 4(1), 594–605. https://doi.org/10.62754/joe.v4i1.5841
Hermanto, Y. B., Srimulyani, V. A., & Pitoyo, D. J. (2024). The mediating role of quality of work life and organizational commitment in the link between transformational leadership and organizational citizenship behavior. Heliyon, 10(6), e27664. https://doi.org/10.1016/j.heliyon.2024.e27664
Ji, H., Zhao, X., & Dang, J. (2023). Relationship between leadership-member exchange (LMX) and flow at work among medical workers during the COVID-19: the mediating role of job crafting. BMC Psychology, 11(1), 1–8. https://doi.org/10.1186/s40359-023-01194-3
Jung, H. S., Song, M. K., & Yoon, H. H. (2021). The effects of workplace loneliness on work engagement and organizational commitment: Moderating roles of leader-member exchange and coworker exchange. Sustainability (Switzerland), 13(2), 1–15. https://doi.org/10.3390/su13020948
Kim, Y. H., Shin, S. Il, Kim, H. K., Jun, M., & Wreen, M. (2023). Advanced Practice Nurses’ Organization Commitment: Impact of Job Environment, Job Satisfaction, and Person-Organization Fit. Asian Nursing Research, 17(2), 91–101. https://doi.org/10.1016/j.anr.2023.03.002
Kock, N. (2015). Common method bias in PLS-SEM : A full collinearity assessment approach. 1–10. https://www.researchgate.net/publication/285590317_
Koesmono, H. T. (2014). The Influence of Organizational Culture, Servant Leadership, and Job Satisfaction Toward Organizational Commitment and Job Performance Through Work Motivation as Moderating Variables for Lecturers in Economics and Management of Private Universities in Eas Surabaya. Educational Research Internasional, 3(4), 25–39. www.erint.savap.org.pk
Liaquat, M., & Mehmood, K. K. (2017). Organization Citizenship Behavior : Notion of Social Exchange Theory. 3(2), 209–216. https://www.researchgate.net/publication/322609253_
Liu, Z., Chen, C., Cui, H., & Hu, Y. (2023). The relationship between nurses’ social network degree centrality and organizational citizenship behavior: The multiple mediating effects of job satisfaction and work engagement. Heliyon, 9(9), e19612. https://doi.org/10.1016/j.heliyon.2023.e19612
Luzipho, N., Joubert, P. A., Dhurup, M., Management, R., Africa, S., Sciences, M., Africa, S., & Maliwa, N. (2020). Job stressors , work tension and job satisfaction of academics at a university in South Africa. 1–9. https://doi.org/10.4102/sajhrm.v21i0.2015
Ly, B. (2023). Inclusion leadership and employee work engagement: The role of organizational commitment in Cambodian public organization. Asia Pacific Management Review, xxxx. https://doi.org/10.1016/j.apmrv.2023.06.003
Maibvisira, G., Mutambara, E., & Mashia, C. (2022). Organisational Citizenship Behaviour’S Antecedents As Predictors of Job Satisfaction: Empirical Evidence From Banks in Emerging Economies. Journal of Governance and Regulation, 11(4), 16–23. https://doi.org/10.22495/jgrv11i4art2
Mustafa, P. S. (2021). Model Discrepancy sebagai Evaluasi Program Pendidikan. Palapa, 9(1), 182–198. https://doi.org/10.36088/palapa.v9i1.1067
Na-Nan, K., Kanthong, S., Joungtrakul, J., & Smith, I. D. (2020). Mediating effects of job satisfaction and organizational commitment between problems with performance appraisal and organizational citizenship behavior. Journal of Open Innovation: Technology, Market, and Complexity, 6(3). https://doi.org/10.3390/JOITMC6030064
Nadiri, H., & Tanova, C. (2010). An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry. International Journal of Hospitality Management, 29(1), 33–41. https://doi.org/10.1016/j.ijhm.2009.05.001
Nelwan, O. S., Lengkong, V. P. K., Tewal, B., Pratiknj, M. H., Saerang, R. T., Ratag, S. P., Walangitan, H. D., Paat, F. J., & Kawet, R. C. (2024). The Effect of Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behavior on Turnover Intention in the Tourism Management and Environmental Sector in Minahasa Regency-North Sulawesi-Indonesia. In Revista de Gestao Social e Ambiental (Vol. 18, Issue 3). https://doi.org/10.24857/rgsa.v18n3-077
Nugroho, B. S., Suheri, Hakim, L., Irawan, B., Sholehuddin, M. S., Ibrahim, T., Ridlwan, M., Hidayati, L., Aji, G., Mufid, A., Ihsan, N., Purwanto, A., & Fahlevi, M. (2020). Effect of Knowledge Sharing dan Leader member Exchange (LMX) and Organizational Citizenship Behavior (OCB) to Indonesian Lectures’ Performance. Systematic Reviews in Pharmacy, 11(9), 972–981. https://doi.org/10.31838/srp.2020.9.141
Shin, N., & Park, S. (2021). Supply chain leadership driven strategic resilience capabilities management: A leader-member exchange perspective. Journal of Business Research, 122(August 2020), 1–13. https://doi.org/10.1016/j.jbusres.2020.08.056
Rahmat, R., Asmawiyah, A., & Mukhtar, A. (2026). Job Satisfaction as a Mediator of the Effect of Psychological Empowerment and Organizational Culture on Employee Performance. Journal of Economics, Entrepreneurship, Management Business and Accounting, 4(4), 544-562. https://doi.org/10.61255/jeemba.v4i4.1148
Sugiyono, (2019), Metode Penelitian Kuantitatif,Kualitatif Dan R & D Alfabeta, (Quantitative, Qualitative and R&D Research Methods) CV. ISBN J1. Gegerkalong Hilir No. 84 Bandung Email: alfabetabdgwyahoo.co.id Website : www.cvalfabeta.com
Tharikh, S. M., Ying, C. Y., & Saad, Z. M. (2016). Managing Job Attitudes : The Roles of Job Satisfaction and Organizational Commitment on Organizational Citizenship. Procedia Economics and Finance, 35(October 2015), 604–611. https://doi.org/10.1016/S2212-5671(16)00074-5
Tine Van Thielen, Robin Bauwens, Mieke Audenaert, Thomas Van Waeyenberg & Adelien Decramer (2018) How to foster the well-being of police officers: The role of the employee performance management system. Evaluation and Program Planning Journal https://doi.org/10.1016/j.evalprogplan.2018.07.003
Toscano, F., Zappalà, S., & Galanti, T. (2022). Is a Good Boss Always a Plus? LMX, Family–Work Conflict, and Remote Working Satisfaction during the COVID-19 Pandemic. Social Sciences, 11(6). https://doi.org/10.3390/socsci11060248
Wang, C., Yao, J., & Gao, L. (2024). How do leaders’ positive emotions improve employees’ psychological safety in China? The moderating effect of leader-member exchange. Heliyon, 10(3), e25481. https://doi.org/10.1016/j.heliyon.2024.e25481
Wang, M., Armstrong, S. J., Li, Y., Li, W., & Hu, X. (2023). Acta Psychologica The influence of leader-follower cognitive style congruence on organizational citizenship behaviors and the mediating role of trust. Acta Psychologica, 238(June), 103964. https://doi.org/10.1016/j.actpsy.2023.103964
Wang, W., Chen, L., Xiong, M., & Wang, Y. (2023). Accelerating AI Adoption with Responsible AI Signals and Employee Engagement Mechanisms in Health Care. Information Systems Frontiers, 25(6), 2239–2256. https://doi.org/10.1007/s10796-021-10154-4
Yang, M., & Li, Z. (2023). The influence of green human resource management on employees’ green innovation behavior: The role of green organizational commitment and knowledge sharing. Heliyon, 9(11), e22161. https://doi.org/10.1016/j.heliyon.2023.e22161
Zhou, X., Rasool, S. F., Yang, J., & Asghar, M. Z. (2021). Exploring the relationship between despotic leadership and job satisfaction: The role of self efficacy and leader–member exchange. International Journal of Environmental Research and Public Health, 18(10). https://doi.org/10.3390/ijerph18105307.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Diana Hayati, Ahmad Alim Bachri, Ahmad Rifani, Noor Rahmini

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
