The Mediating Role of Fintech Adoption in the Relationship between Financial Literacy, Digital Literacy, and MSMEs’ Financial Performance
DOI:
https://doi.org/10.61255/jeemba.v4i4.956Keywords:
Digital Literacy, Fintech Adoption, Financial Literacy, Financial Performance, MSMEsAbstract
Purpose — This study investigates whether fintech adoption acts as a mediating mechanism in linking financial literacy and digital literacy to the financial performance of MSMEs.
Design/Methodology/Approach — A quantitative survey was conducted involving 400 MSME owners and managers in Banten Province, Indonesia. Data were analyzed using PLS-SEM to examine both direct and indirect relationships among constructs.
Findings/Results — The findings indicate that financial literacy did not significantly improve financial performance directly (β = 0.083; p = 0.225). In contrast, digital literacy positively influenced financial performance (β = 0.241; p < 0.001). Both financial literacy (β = 0.318; p < 0.001) and digital literacy (β = 0.354; p < 0.001) significantly increased fintech adoption. Fintech adoption also had a significant positive impact on financial performance (β = 0.401; p < 0.001). Mediation testing confirmed that fintech fully mediated the financial literacy–performance relationship and partially mediated the digital literacy–performance relationship.
Originality/Value — This study highlights fintech adoption as a strategic mechanism that transforms literacy capabilities into measurable financial outcomes, extending the understanding of MSME performance in emerging digital economies.
Abstract views: 0
,
PDF downloads: 0
Downloads
References
Awa, H. O., Ukoha, O., & Bartholomew, C. E. (2016). Using T-O-E theoretical framework to study the adoption of ERP solution. Cogent Business & Management, Taylor & Francis Journals, 3(1), 1196571–119. https://doi.org/10.1080/23311975.2016.1196571
Baker, J. (2012). The Technology-Organization-Environment Framework. In: Dwivedi, Y.K., Scott, L.M., Schneberger, L. and Systems, I.S., Eds., Information Systems Theory: Explaining and Predicting Our Digital Society. University of Hamburg. https://doi.org/https://doi.org/10.1007/978-1-4419-6108-2_12
Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17, 99–120. https://doi.org/https://doi.org/10.1177/014920639101700108
Demirgüç-Kunt, A., & Klapper, L. (2020). Measuring Financial Inclusion and the Fintech Revolution (World Bank). World Bank.
Dewi, K., Susilowati, S., Riwajanti, N. I., & Amalia, R. (2021). Pelatihan Akuntansi Terapan Berbasis Android Pada UMKM Anggota KADIN Kota Malang. Jurnal Pengabdian Masyarakat, 2, 10–17. https://doi.org/10.36456/ekobisabdimas.2.1.3899
Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1–4.
Gopalakrishnan, B., & Agrawal, A. K. (2022). Drivers of fintech adoption among SMEs in India. Journal of Payment Strategy & Systems, 16(2), 154–168.
Gunawan, A., Jufrizen, J., & Pulungan, D. R. (2023). Improving MSME performance through financial literacy and financial technology. International Journal of Applied Economics, 15(1), 39–52. https://doi.org/10.33094/ijaefa.v15i1.761
Guo, H., Yang, Z., Huang, R., & Guo, A. (2020). The digitalization and public crisis responses of SMEs. Frontiers of Business Research in China, 14, 1–25.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hair, J., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM).
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based SEM. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Hutahayan, B. (2021). Financial literacy and SME performance in Indonesia. Asia Pacific Management Review, 26(1), 39–46.
Ismail, N. A., & King, M. (2007). Factors influencing the alignment of accounting information systems in small and medium sized Malaysian manufacturing firms. Journal of Information System and Smal Business, 1, 1.
Keuangan, O. J. (2024). Hasil Survei Nasional Literasi dan Inklusi Keuangan 2024. OJK.
Kumar, P., Bhamu, J., & Sangwan, K. S. (2021). Analysis of Barriers to Industry 4.0 adoption in Manufacturing Organizations: an ISM Approach. Procedia CIRP, 98, 85–90. https://doi.org/https://doi.org/10.1016/j.procir.2021.01.010
Leatemia, S. Y. (2023). Pengaruh literasi keuangan dan inklusi keuangan terhadap kinerja UMKM. Ekonomi Keuangan Investasi Dan Syariah, 4(4), 1152–1159.
Lee, R. (2021). The effect of supply chain management strategy on financial performance. Sustainability, 13.
LG, T., & Fleischer, M. (1990). The Processes of Technological Innovation. Lexington Books.
Limanseto, H. (2022). Perkembangan UMKM sebagai critical engine perekonomian nasional terus mendapatkan dukungan pemerintah. Kementerian Koordinator Bidang Perekonomian.
Nkundabanyanga, S., Akankunda, B., Nalukenge, I., & Tusiime, I. (2017). The impact of financial management practices and competitive advantage on the loan performance of MFIs. International Journal of Social Economics, 44, 114–131. https://doi.org/10.1108/IJSE-05-2014-0104
OECD. (2023). OECD/INFE 2023 International Survey of Adult Financial Literacy. OECD Publishing.
Oliveira, T., & Martins, M. R. (2011). Literature Review of Information Technology Adoption Models at Firm Level. 1566-6379, 14.
Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40(3), 879–891. https://doi.org/10.3758/BRM.40.3.879
Rahim, S., & Balan, V. R. (2020). Financial literacy: The impact on SME profitability. International Journal of Business and Society, 21(3).
Rauch, A., Wiklund, J., Lumpkin, G. T., & Frese, M. (2009). Entrepreneurial Orientation and Business Performance: An Assessment of Past Research and Suggestions for the Future. Entrepreneurship Theory and Practice, 33(3), 761–787. https://doi.org/10.1111/j.1540-6520.2009.00308.x
Rosyidiana, R. N., & Narsa, I. M. (2024). Digitalization and financial performance of MSMEs. Cogent Business & Management, 11(1).
Suhayati, E. (2024). Accounting Practices and MSME Performance. Jurnal Ekonomi Dan Bisnis.
Tavares, F., Santos, E., & Tavares, V. (2023). Financial Literacy in Individuals Trained in Economics, Management, Finance, and Accounting. Global Business and Organizational Excellence, 42. https://doi.org/10.1002/joe.22215
Thathsarani, U. S., & Jianguo, W. (2022). Do Digital Finance and the Technology Acceptance Model Strengthen Financial Inclusion and SME Performance? Information, 13(8). https://doi.org/10.3390/info13080390
Tornatzky, L. G., & Fleischer, M. (1990). The processes of technological innovation. Lexington Books.
UKM, K. K. dan. (2023). Data dan Statistik UMKM Indonesia 2023. Kemenkop UKM.
Van Deursen, A. J. A. M., & Van Dijk, J. A. G. M. (2010). Measuring internet skills. International Journal of Human-Computer Interaction, 26(10), 891–916. https://doi.org/10.1080/10447318.2010.496338
Van Deursen, A., & Van Dijk, J. (2010). Measuring internet skills. International Journal of Human-Computer Interaction, 26(10), 891–916.
Wahyundaru, S., Putra, W., Wibowo, M., Ivada, E., Nurastuti, P., Sasongko, C., Choiri, M., & Yuzaria, D. (2024a). Linking the role of e-commerce and financial literacy on MSME’s sustainability performance during the digital era. International Journal of Data and Network Science, 8, 2651–2662. https://doi.org/10.5267/j.ijdns.2024.4.013
Wahyundaru, S., Putra, W., Wibowo, M., Ivada, E., Nurastuti, P., Sasongko, C., Choiri, M., & Yuzaria, D. (2024b). Linking the Role of E-Commerce and Financial Literacy on MSME’s Sustainability Performance During the Digital Era. International Journal of Data and Network Science, 8. https://doi.org/10.5267/j.ijdns.2024.4.013
Ye, J., & Kulathunga, K. (2019). How does financial literacy promote sustainability in SMEs? Sustainability, 11(10), 2990.
Zahoor, N., Al-Tabbaa, O., & Khan, Z. (2023). Digital Literacy and SME Competitiveness. Technological Forecasting and Social Change, 190. https://doi.org/10.1016/j.techfore.2023.122145
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Reni Anggraeni, Agung Budi, Syifa Juliani Dwi Putri

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
















Email: fadhila.della@gmail.com, andika.isma@unm.ac.id