Why Financial Behavior Differs: The Roles of Fintech Literacy, Social Comparison, and Anxiety

Authors

  • Yuli Rahmini Suci Sekolah Tinggi Ilmu Ekonomi Balikpapan, Indonesia
  • Roswiyanti Universitas Cokroaminoto Makassar, Indonesia
  • Andi Widiawati Institut Teknologi dan Bisnis Nobel Indonesia, Indonesia
  • Lilik Handayani Sekolah Tinggi Ilmu Ekonomi Balikpapan
  • Johannes Baptista Halik Universitas Kristen Indonesia Paulus, Indonesia

DOI:

https://doi.org/10.61255/jeemba.v4i4.1401

Keywords:

Perceived Fintech Literacy, Social Comparison Orientation, Financial Anxiety, Financial Behaviour

Abstract

Purpose – This study examines the effects of perceived fintech literacy and social comparison orientation on financial behavior among productive-age adults in Indonesia, with financial anxiety as a mediating mechanism.

Design/Methodology/Approach – A quantitative explanatory study was conducted using a cross-sectional survey of 210 productive-age fintech users in Indonesia. Respondents were selected through purposive sampling, and the data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS).

Findings – Perceived fintech literacy positively affects both financial behavior and financial anxiety. Social comparison orientation significantly increases financial anxiety but has no direct effect on financial behavior. Financial anxiety positively influences financial behavior, partially mediating the relationship between fintech literacy and financial behavior, and fully mediating the relationship between social comparison orientation and financial behavior.

Originality/Value – This study extends the behavioral finance literature by identifying financial anxiety as a key mechanism linking fintech literacy and social comparison orientation to financial behavior. The findings emphasize the importance of integrating cognitive, social, and psychological factors in financial education and policy to promote responsible financial decision-making.

Abstract views: 12 , PDF downloads: 1

Downloads

Download data is not yet available.

References

Ahamed, A. F. M. J., & Limbu, Y. B. (2024). Role of social comparison orientation on financial management behavior in a developing nation: examining the mediating role of financial self-efficacy and the moderating effect of financial socialization. The Bottom Line, 38(3), 349–368. https://doi.org/10.1108/BL-06-2024-0080

Badan Pusat Statistik. (2024). Survei Angkatan Kerja Nasional (SAKERNAS) 2024. Webpage. https://www.bps.go.id

Chhillar, N., Sharma, K., & Arora, S. (2025). Exploring the role of digital financial literacy and personal financial behavior in shaping financial stress and well-being in the digital age. Acta Psychologica, 259, 105308. https://doi.org/10.1016/j.actpsy.2025.105308

Choung, Y., Chatterjee, S., & Pak, T.-Y. (2023). Digital financial literacy and financial well-being. Finance Research Letters, 58, 104438. https://doi.org/10.1016/j.frl.2023.104438

Demirgüç-Kunt, A., Klapper, L., Singer, D., Ansar, S., & Hess, J. (2022). The Global Findex Database 2021: Financial Inclusion, Digital Payments, and Resilience in the Age of COVID-19. In World Bank. https://doi.org/10.1596/978-1-4648-1897-4

Festinger, Leon. (1954). A Theory of Social Comparison Processes. Human Relations, 7(2), 117–140. https://doi.org/10.1177/001872675400700202

Gibbons, F. X., & Buunk, B. P. (1999). Individual differences in social comparison: Development of a scale of social comparison orientation. Journal of Personality and Social Psychology, 76(1), 129–142. https://doi.org/10.1037/0022-3514.76.1.129

Hair, J. F., Howard, M. C., & Nitzl, C. (2021). Review of Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook. In Structural Equation Modeling: A Multidisciplinary Journal (Vol. 30, Issue 1). https://doi.org/10.1080/10705511.2022.2108813

Hair, J. F., Page, M., & Brunsveld, N. (2022). Essentials of Business Research Methods (14th ed.). Routledge. https://doi.org/10.4324/9780367330743

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8

Jing Jian Xiao. (2008). Handbook of Consumer Finance Research. Springer. https://doi.org/10.1007/978-0-387-75734-6

Kass-Hanna, J., Lyons, A. C., & Liu, F. (2022). Building financial resilience through financial and digital literacy in South Asia and Sub-Saharan Africa. Emerging Markets Review, 51, 100846. https://doi.org/10.1016/j.ememar.2021.100846

Khan, M. T. I., Liew, T. W., & Lee, X. Y. (2023). Fintech literacy among millennials: The roles of financial literacy and education. Cogent Social Sciences, 9(2), 2281046. https://doi.org/10.1080/23311886.2023.2281046

Kock, N., & Hadaya, P. (2018). Minimum sample size estimation in PLS-SEM: The inverse square root and gamma-exponential methods. Information Systems Journal, 28(1), 227–261. https://doi.org/10.1111/isj.12131

Kumar, V. (2026). Modelling Financial Behaviour in the Digital Era: An SEM Approach to Knowledge, Anxiety and Digital Literacy. Vision: The Journal of Business Perspective, May(26). https://doi.org/10.1177/09722629261450731

Lee, J. M., Rabbani, A., & Heo, W. (2023). Examining Financial Anxiety Focusing on Interactions between Financial Knowledge and Financial Self-efficacy. Journal of Financial Therapy, 14(1), 1–21. https://doi.org/10.4148/1944-9771.1279

Lusardi, A., & Mitchell, O. S. (2023). The Importance of Financial Literacy: Opening a New Field. Journal of Economic Perspectives, 37(4), 137–154. https://doi.org/10.1257/jep.37.4.137

Natalie, N., & Subroto, U. (2026). Hubungan Perbandingan Sosial Upward dengan Kecemasan Finansial pada Gen Z Pengguna TikTok. YASIN, 6(1), 116–133. https://doi.org/10.58578/yasin.v6i1.8713

Otoritas Jasa Keuangan (OJK). (2022). Siaran Pers: Survei Nasional Literasi dan Inklusi Keuangan Tahun 2022. Siaran Pers. https://ojk.go.id/id/berita-dan-kegiatan/siaran-pers/Pages/Survei-Nasional-Literasi-dan-Inklusi-Keuangan-Tahun-2022.aspx

Renanita, T., & Rembulan, C. L. (2025). The Effects of Social Comparison and Subjective Financial Well-Being on Subjective Well-Being. Europe’s Journal of Psychology, 21(3 SE-Research Reports). https://doi.org/10.5964/ejop.14791

Shefrin, H., & Statman, M. (2000). Behavioral Portfolio Theory Source. The Journal of Financial and Quantitative Analysis, 35(2), 127–151. http://www.jstor.org/stable/2676187

Sorgente, A., Zambelli, M., & Lanz, M. (2023). Are Financial Well-Being and Financial Stress the Same Construct? Insights from an Intensive Longitudinal Study. Social Indicators Research, 169(1), 553–573. https://doi.org/10.1007/s11205-023-03171-0

Stolper, O. A., & Walter, A. (2017). Financial literacy, financial advice, and financial behavior. Journal of Business Economics, 87(5), 581–643. https://doi.org/10.1007/s11573-017-0853-9

Sugiyono. (2021). Metode Penelitian Pendidikan(Kuantitatif, Kualitatif, Kombinasi, R&D dan Penelitian Pendidikan). Cv. Alfabeta.

Vogel, E. A., Rose, J. P., Okdie, B. M., Eckles, K., & Franz, B. (2015). Who compares and despairs? The effect of social comparison orientation on social media use and its outcomes. Personality and Individual Differences, 86, 249–256. https://doi.org/10.1016/j.paid.2015.06.026

We Are Social. (2024). Laporan Khusus Tahun 2024. Webpage. https://wearesocial.com/id/blog/2024/01/digital-2024/

Widyastuti, U., Respati, D. K., Dewi, V. I., & Soma, A. M. (2024). The nexus of digital financial inclusion, digital financial literacy and demographic factors: lesson from Indonesia. Cogent Business & Management, 11(1), 2322778. https://doi.org/10.1080/23311975.2024.2322778

Xiao, J. J., & Porto, N. (2017). Financial education and financial satisfaction: Financial literacy, behavior, and capability as mediators. International Journal of Bank Marketing, 35(5), 805–817. https://doi.org/10.1108/IJBM-01-2016-0009

Xin, Z., Xiao, H., & Lin, G. (2023). Math Anxiety and Financial Anxiety Predicting Individuals’ Financial Management Behavior. Depression and Anxiety, 2023(1), 3131631. https://doi.org/10.1155/2023/3131631

Downloads

Published

2026-07-20

How to Cite

Suci, Y. R., Roswiyanti, R., Widiawati, A., Handayani, L., & Halik, J. B. (2026). Why Financial Behavior Differs: The Roles of Fintech Literacy, Social Comparison, and Anxiety . Journal of Economics, Entrepreneurship, Management Business and Accounting, 4(4), 1206–1240. https://doi.org/10.61255/jeemba.v4i4.1401